Privacy Policy

This privacy policy (this ‘Privacy Policy’) explains how personal information is collected, used, stored, and disclosed by Dryve Financial Technologies (‘Dryve ’, ‘we’, ‘us’ and ‘our’).

This Privacy Policy forms a part of our Terms of Use. It should therefore not be read in isolation.

We respect the privacy of our online users (individually referred to as ‘you’ and collectively as ‘Users’) and as such we will take reasonable steps to protect your information.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

Application and scope

This Privacy Policy applies to information we collect when you use our website (www.dryveafrica.co)

Updates

We may change this Privacy Policy from time to time. Please ensure you review this Privacy Policy regularly. This Privacy Policy supersedes all previous statements and policies regarding our privacy practices with regards to our Services. If you do not agree to every provision of this Privacy Policy, we advise that you do not use our website or access our services.

Age restriction

Our website is not directed to children under 18. We do not knowingly collect information from children under 18. If as a parent or guardian, you become aware that your child has provided us with any information without your consent, please contact us through details on this Privacy Policy. If we discover that any child has provided us with any information without parental consent, we shall unilaterally delete such information.

What we collect

Personal Information

When you subscribe, we collect Personal Information which you voluntarily provide us. Personal Information refers to the personal information you submit, when you subscribe, when you pay for your subscription or any information that can be used to identify or contact you. These include but are not limited to names, email addresses, passwords, telephone numbers, business/company names, logos, payment card details and social media details. Information about your computer hardware and software also may be automatically collected by Dryve . This information can include: your IP address, browser type, domain names, access times and referring website addresses.

We use your personal information to:

• Provide you with the required services.
• Respond to your questions or requests.
• Improve Dryve ’s operations.
• Address inappropriate use of our website.
• Prevent, detect and manage risk against fraud and illegal activities.
• Target advertisements, newsletters, and service updates.
• Verify the information that you provide with third parties.
• Update our database, improve content and website layout; and
• Resolve disputes that may arise.

We may collect additional Personal Information about you from third parties and other identification/verification services such as financial institution, payment processor and verification services. With your consent, we may also collect additional Personal Information in other ways including emails, surveys, and other forms of communication. Once you begin using our services, we will keep records of your transactions and collect information of your other activities related to our services. We will not share or disclose your Personal Information with a third party without your consent, except as mandated by law.

Information from Website Visitors

A website visitor is an internet user who comes to platform on a computer or mobile device. We do not collect your Personal Information when you visit the website. However, so we can monitor and improve our website and services we may collect non-personally identifiable information. We will not share or disclose this information with third parties except as a necessary part of providing our website and services. We may use the information to target advertisements to you.

Information from Payment

To ensure your card information is kept safe and secure, our payment processor,Paystack, implement access control measures (physical and virtual), security protocols, policies and standards including the use of encryption and firewall technologies in compliance with the PCI DSS Requirements and they implement periodical security updates to ensure that our security infrastructures are in compliance with reasonable industry standards.

How We Share the Personal Information You Provide

To enable us render our services to you on our website, we may share your information with trusted third parties, such third parties include financial institutions, payments processors, verification services, regulatory agencies, as well as any third parties that you have directly authorized to receive your Personal Information. Your Personal Information may be stored in locations outside the direct control of Dryve , for instance, on servers or databases co-located with hosting providers.

We may disclose your Personal Information compliance with applicable law or a legal obligation to which we are bound.

We may share or disclose your Personal Information to protect our rights, property, or safety or the rights, property, or safety of our users or others or to enforce our Terms of Use or other agreements. We may also share your information as a part of a purchase, transfer or sale of services, products or assets (e.g. in the event that substantially all of our assets are acquired by another party, your Personal Information may be one of the transferred assets).

We may disclose Analytics with third parties as described elsewhere in this Privacy Policy and for our commercial purposes. Without limiting the generality of the foregoing, you authorize us to collect, store, share, and otherwise use your information in conjunction with:

• Google Firebase
• Amazon Web Services
• Google Analytics
• Facebook
• Instagram
• Youtube
• Paystack
• Twitter
• LinkedIn

Security

We have, and require our third-party service providers that receive Personal Information from us to have, a comprehensive written information security program that contains administrative, technical, and physical safeguards for our respective computer systems, databases, and communications networks that are reasonably designed to protect information contained within such systems from loss, misuse, or alteration. We use standard, industry-wide security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information.

However, please note that no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. You also play a role in protecting your Personal Information. Please safeguard your username and password for Dryve account and do not share them with others. If we receive instructions using your Dryve login information, we will consider that you have authorized the instructions. You agree to notify us immediately of any other breach of security. We reserve the right, in our sole prerogative to take action.

What we retain

We will retain your information for as long as your account is active or as needed to provide you with our services, comply with our legal and statutory obligations or verify your information with a financial institution.

After closing your Dryve account, we will retain your information as are necessary for the proper running our website and operations.

How to contact our Dryve 's data protection officer

If you have any questions relating to this Privacy Policy or would like to find out more about exercising your data protection rights, please reach out to our DPO via email at contact@dryveafrica.co.